Ans: Activate the tickets via our free mobile application- the Big Bus app. Show it while boarding. Our staff will provide you with your ticket in printed form if needed.
Explore New York’s icons like Times Square, the Empire State Building, and Central Park for 48 hours with no intervention.
Ans: Activate the tickets via our free mobile application- the Big Bus app. Show it while boarding. Our staff will provide you with your ticket in printed form if needed.
Ans: We provide our commentary in 6 different languages, such as: English, Spanish, French, German, Portuguese, and Italian.
Ans: The downtown red tour runs from 9:00 am to 4:30 pm and departs every 30 minutes. The uptown blue tour operates from 10:00 am to 4:00 pm and departs from stop 1 (M&M’s World) every 60 minutes. You can also board from any 20 bus stops.
Ans: Our services run throughout the year except on Thanksgiving, New Year’s Eve, bad weather, or any special event.
Ans: Yes, choose your first ticket date at checkout. You must use your multi-day tickets on consecutive days. Some extras may require time slot bookings.
Ans: Yes, our buses are accessible for wheelchairs with a 650 lb lifting capacity, and even if you need any other additional assistance, you can contact us up to 48 hours in advance so that we can arrange that in time. Upper deck access is not guaranteed for all passengers.
Ans: You can request the refund with the help of the contact form through our website if you booked the tickets through the app, or if you booked the tickets via a third party, then you need to contact the original provider for the refund.