Big Bus Paris, hop-on hop-off tour

Ans: We've gone paperless with the help of our app, which helps you download your tickets in a few easy-to-remember steps: download the app, open the app, click on ‘add booking’, enter the reference number, and download your tickets. Activate it on the tour day, and it can be shown offline as well.

Ans: Children aged 4 to 12 fall in the category of child tickets, where a 3-year-old can travel for free; every child should be accompanied by an adult. Only foldable strollers are permitted on board.

Ans: It is 100% accessible on the lower decks of all our buses.

Ans: Yes, do select the dates while booking. Multi-day tickets must be used on consecutive days. Some tours and extras may require specific time slots; you can check the details through the confirmation e-mail.

Ans: It depends on the seasons and the stops, but it generally occurs from 10:00 am to 5:30 pm. If you plan to experience the full loop, board before 5:00 pm.

Ans: Enjoy the recorded commentary with our free earphones in English, French, German, Spanish, Italian, Brazilian Portuguese, Russian, Korean, and Mandarin Chinese.

Ans: If you booked through our app, you can get a refund by requesting it via our contact form on our website or through live chat on both of our platforms ( website and app ), but if you booked the tickets from a third party, please contact the original provider for a refund.